The way to run your upgrade business
Not only does Celenia offer Upgrade Assessments, we also offer to take partial or full delivery of the exact upgrade project. Because Celenia has experience and dedicated professionals working on upgrades on a daily basis, partners can increase flexibility, shorten time to completion and build out their project pipeline.
Here are a few perspectives using the Celenia Upgrade Services team for Microsoft Dynamics partners Tribridge and ePartners.
Stay competitive and win more deals
Tribridge in Florida, USA, uses the Celenia Upgrade team as an extension of its own team: “Because we can now offer a much lower cost of services through our alliance with Celenia, we can in turn pass that savings on to our clients, which is absolutely essential in helping us stay competitive on pricing and win more deals,” says Kathy Killingsworth, Managing Director of the Microsoft Dynamics Practice at Tribridge. “By outsourcing our upgrades, we’ve doubled the size of our Microsoft Dynamics AX and Microsoft Dynamics NAV practices in the past year.”
Take on more work with same company size – more efficient
Tribridge appreciates the flexibility it gains from not having to maintain a team dedicated solely to performing upgrades. “The ability to tap the expertise of Celenia at any point in our project with a customer it gives us tremendous flexibility,” says Scott Caudle, Director of Microsoft Dynamics AX and Microsoft Dynamics NAV Practices at Tribridge. “It means we can take on and effectively handle a volume of work comparable to a much larger organization without having to increase our staffing levels, which is a huge win for us.” Celenia also offers to shorten time to complete upgrade projects. “Because of their team’s familiarity with the solutions and the proven processes they have in place for handling upgrades, we can complete projects in less time and realize more revenue from each project,” says Killingsworth.
Grow your business
Since engaging with Celenia, Tribridge has increased the number of upgrades of Microsoft Dynamics AX and Microsoft Dynamics NAV by 50 percent, and the company expects to see similar growth in the future. And in times of growth, scalability is important: “By demonstrating that we have the scalable capacity and expertise required to do the work, we’ve substantially increased our competitiveness and our success rate,” says Ian Kingstone, Services Director for ePartners in the United Kingdom and continues: “Because Celenia helps us close out upgrade projects faster, we can be more aggressive in how we build out our project pipeline.”
>>Read more about Celenia Upgrade Services
